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Frequently Asked Questions

Is bright annealing applied to your sanitary tubes?

Yes, our tubes undergo bright annealing in a controlled atmosphere to eliminate internal stress, improve corrosion resistance, and ensure a clean, scale-free surface.

How do you package the tubes to prevent damage and contamination?

Each tube is capped at both ends, individually sleeved in PE plastic, and securely packed in seaworthy wooden cases.

Do you offer cleanroom packaging for high-purity BPE tubing?

Yes, our high-purity BPE tubing is capped, purged with nitrogen, and double-bagged in a certified cleanroom environment before boxing.

What is your standard lead time for an order?

For standard sizes in stock, delivery takes 7-10 days. For customized production or large bulk orders, the lead time is typically 20-30 days after order confirmation.

What Incoterms do you support for international shipping?

We support various Incoterms including FOB, CIF, CFR, and EXW, and can assist with arranging reliable ocean or air freight.

Can I get a free sample before placing a bulk order?

Yes, we provide free short samples for your engineering team to verify dimensions, weld quality, and surface roughness. You only need to cover the express shipping cost.

What quality documents do you provide with the shipment?

We provide a comprehensive Material Test Certificate (MTC) EN 10204 3.1 with every shipment, detailing the chemical composition, mechanical properties, and heat numbers.

Are you a trading company or a direct manufacturer?

We are a direct manufacturer specializing exclusively in stainless steel sanitary tubing, equipped with our own precision rolling lines, polishing workshops, and testing labs.

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